After talking with you on the telephone we will arrange to come out and meet you in your own home. This will give you the opportunity to meet us face to face, and allow us to give a more accurate estimate of how long it will take to clean your house.
We will also answer any questions you have about our cleaning service. If you then go ahead with us, we will look at your requirements and the days you want and allocate a cleaner for your house. Within a few days the cleaner will call you directly and come and meet you, again in your own home. This is your opportunity to make yourself at ease with your new cleaner. If for any reason you are not entirely comfortable with your new cleaner, we will happily send you someone else. You are in full control of the process, and we are on hand immediately should you have any questions.
Once you have agreed the final details with the cleaner, they will arrange a start date with you.
Hi I am Alison and I am the owner of CleanHome Hemel Hempstead
As a mum I fully understand the daily pressures and hassles we all incur during our very hectic days with work and family life, so why not let Cleanhome make life just a little easier for you by providing a cleaner to enable you to spend more quality time with your family and friends.
Having spent many years in the Customer Service Industry I know how important it is to provide an all round excellent service and so I meet all our cleaners in their own home.
I ID check, vet and reference check them all personally - and only if I would be very happy to have them in my own home, will I put them on our books and recommend them to you.
I will then come and visit you to fully discuss your requirements and introduce you to a reliable, friendly and trustworthy cleaner to match your needs.
I will be happy to ensure that you come home to a Cleanhome so please call me on 0800 144 8252
Follow us on Twitter:
Like us on Facebook:
At the start of the 'lockdown' we advised you of the government guidelines with regard to your cleaning and we now have an update on those guidelines
The government is advising all cleaners can return to work from this week. This is dependant on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office on 07736892738 and we will ensure that your cleaning starts again as soon as possible.
The Cleanhome Team